Client Value Creation

So you have the engagement and are busy drafting your client’s new estate-planning documents. The initial consultation went well, and you believe that you’ve laid the foundation for a successful attorney/client relationship. Much has been written about creating client value – but what exactly does that mean for an estate planning law firm? Drafting superior […]

The Commoditization Trap

Over the past 40 years, the advent of the microchip has commoditized many businesses and services.  Moore’s Law, defined as the doubling of microchip power every two years, led to the powerful capabilities we find in today’s computers, Internet and Smartphones.  While the microchip has fundamentally transformed society, giving us unlimited access to information and […]